Frequently Asked Questions

We know how much you take care of your caravan or motorhome and that is why you like to choose who can rent it and who cannot.

In order to choose your Travelers, DO NOT ever use the Instant Booking option, since this way, once the Traveler makes the reservation and pays, that reservation will be confirmed and canceling a confirmed reservation will generate cancellation fees or penalties.

In order to select Travelers, you will have to use the "Reservation Request" option. This way, when you receive a Request, you can use our internal messaging system to communicate with them and get to know them better so you can make the best decision.

*Texts translated with Google Translate.

Ask them everything you need to know to determine if they are the type of person you would rent your RV to. You can also ask them to verify, through Caraving, their contact information or documentation if they have not done so already.

If you think the person is correct for the rental, Pre-accept the Reservation Request so that the Traveler can confirm it by making the payment. You could also send them a Special Offer, thus being Pre-accepted automatically.

Otherwise, if for any reason you consider that they are not the most suitable person to rent your caravanning vehicle, simply reject the Reservation Request. Don't worry, rejecting a Reservation Request does not entail any type of penalty.

Instinct does not usually fail, follow your instinct.