Frequently Asked Questions
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During the process of creating your listing on Caraving, as a Host you will have the option to choose between two methods to manage and retain the deposit: manage it personally or through the web platform.
Below, we explain each option in detail so that you can make the best decision according to your needs.
Bail Bond Managed by Caraving
Opting to manage the deposit through Caraving offers greater security and transparency for both the Host and the Traveler. In case you need to claim any type of damage or loss, you must follow these steps:
- Create a Dispute: If an incident occurs, you must create a dispute justifying your claim.
- Acceptance Process: If the Traveler accepts the claim, they will make the payment securely through the Caraving Platform.
It is important to keep in mind that the amount claimed may not exceed the amount specified in the “Deposit” section of the listing. However, this does not limit the Host's rights to claim higher amounts through other legal means if necessary.
Host Managed Deposit
If you prefer to manage the deposit personally, you will need to make sure to include that information in your listing:
- Specify the Amount: Indicates the amount requested in the “Deposit” section.
- Clear Conditions: Publish the conditions of the deposit in detail, including when it must be delivered and the accepted payment methods (cash, transfer, etc.).
In the event that a claim for damage or loss arises, you must reach an amicable and mutually beneficial agreement.
Conclusion
Choosing how to manage the deposit is an important decision that affects both the security and convenience of the transaction. Caraving offers you the flexibility to choose the option that best suits your preferences and needs. If you are looking for more automated and secure management, opting for management through Caraving may be the best option. If you prefer to have direct control over the bail, managing it personally will give you that freedom.
Always remember to include all relevant information in your listing to ensure a transparent and satisfactory experience for both you and the Traveler.